At Estate Documents Pro, LLC. ("EDP" or "us" or "we" or "our"), we respect the security and privacy of our
What Information We Collect
Our goal is to provide you with information and products that are most relevant and helpful to you. To achieve
that goal, we collect information during your visits to understand what differentiates you from other users. In
addition, we collect information from you in order to be able to provide you with access to the products
(including, without limitation, subscriptions) that are available for purchase on this website.
We collect information in two ways:
1. Information You Provide to Us. We collect and store personally identifiable information that you provide,
such as your email address, name, addresses, telephone numbers and other contact information. If you purchase
products or subscriptions from us, we collect and store billing and payment information (for example, but not
limited to, credit card or debit card information). We may also collect anonymous demographic information that
does not personally identify you (for example, but not limited to, age, gender, postal code, preferences and
2. Information That is Automatically Collected. Information may be automatically collected by us about your
computer hardware and software and about how you use our website. This information may include, by way of
example, and is not limited to:
A. Device information: Information we collect about your device may include, but is not limited to,
items such as your hardware model, your operating system version and unique device identifiers.
B. Log information: Our website, like many other websites, records information about visits in a
server log. This information includes, but is not limited to, statistics on page views, browser information,
traffic to and from the website, referring location (i.e. the website or page that offered a link to a page on
this website), sign-on data, IP address, ad data and other similar information.
C. Local storage: This refers to information (including personal information) that may be collected
and stored locally on your device by the use of mechanisms such as browser web storage (including HTML 5) and
application data caches.
D. Cookies and anonymous identifiers: When someone visits the site, a cookie is placed on the
customer's machine (if the customer accepts cookies) or is read if the customer has visited the site
you interact with our website to improve your experience. You may choose to not have your browser accept
cookies from our website, but you will not experience a personalized visit, and you may not be able to order,
access or use products or subscriptions from us.
How We Use Information We Collect
We use your personal information for the following purposes:
* To make our website easier to use by not making you enter your personal information more than once;
* To enable you to purchase, access and use products on our website;
* To enable us to deliver products to you;
* To help us create and deliver content most relevant to you;
* To verify your identity and process your order and payment; and
* To alert you to product upgrades, special offers, updated information, new products, changes and improvements.
We may use your personal information to contact you, especially in response to a request or communication from
you. In some cases, you may not be able to choose to unsubscribe to certain mailings, if they are considered an
essential part of a product or subscription you have purchased. We may contact you via surveys to conduct
research about your opinion of current products or of potential new products that we are considering. EDP may
contact you on behalf of third-party business partners about a specific offering that may be of interest to you;
however, if that occurs, your unique personally identifiable information will not be provided to the third party
without your explicit consent.
We may keep a record of any communications you have with us so that we can better address and solve any issues
you may be having.
We use information we collect (including, but not limited to, demographic information, cookies and other
technologies, such as pixel tags) in an effort to improve your experience when using this website and the
overall quality of our products. We may also use information we collect to diagnose technical problems with our
website, to administer our website or to display content to you based on your preferences.
Information We Share
We may share aggregated, non-personally identifiable information with the public or third parties. For example,
but not as a limitation, we may share information about the number of unique visitors on our website or the
pages on our website that are most frequently browsed.
We will NEVER sell or rent your name, email address or personal information, or otherwise share information
about you by which you could be personally identified, to any third party except to fulfill your order, unless
specifically authorized by you. We may share information with third-parties who perform tasks that are required
to complete your order (for example, but not limited to, merchant account service providers). We may share data
with trusted third-party business partners in order to help us perform statistical analysis, provide you with
customers support or send you email or postal mail. We may share personal information if we have your consent
to do so. We will NEVER disclose your sensitive personal information, such as race, religion, or political
affiliations, without your explicit consent.
We may share information for legal reasons. For example:
* To comply with any applicable law, regulation, legal process, subpoena, search warrant or enforceable
* To prevent, detect or otherwise address fraud, technical or security issues;
* To enforce applicable agreements or terms of service, including investigation of potential violations; or
* To protect against harm to the rights, safety or property of our company, our users or the public as required
or permitted by law.
Access to Certain Personal Account Information by Third-Parties
All sales of EDP products are made to and/or through Independent Affiliates. The initial default option when
you create your user account ("Account") is that the Independent Affiliate that introduced you to this website
will have access to certain person information of yours in the Client Console of your Account. You can change
the settings in your Account to disable their access. You may also, through your Account, grant other persons
who are registered on our website the permission to view certain person information of yours in your Client
Console, including, but not limited to, an attorney representing you that is registered on our website.
Protecting Your Personal Information
Your access to your Account and the products you purchase is password protected. You are fully responsibility
for all activities that occur under your Account or password. Therefore, it is very important that you do not
divulge your user name or password to anyone. EDP will not be liable for any loss that you may incur as a
result of someone else using your password or account, either with or without your knowledge. However, you
could be held liable for losses incurred by EDP or another party due to someone else using your account or
password. You may not use anyone else's account at any time, without the permission of the account holder.
We will never ask you for your password in an unsolicited email or an unsolicited phone call. In addition, if
you have logged in to your Account, you may also wish to close your browser window after you have finished your
work. We recommend that you be especially careful about the privacy of your personal information if you share a
computer with someone else or if you are using a computer in a public place like a library or an internet cafe.
Unfortunately, there is no guarantee that no data transmissions over the Internet can be 100% secure. As a
result, despite our efforts to protect your personal information, we cannot ensure or warrant the security of
any information you transmit to us. You transmit all such information to this website at your own risk. We
will have no liability to you or to any third party in the event there is any loss, misuse, destruction or
alteration of the information you provide to us.
Updating Your Personal Information
You may review and update your personal information by logging into your Account. If you would like us to
review your personal information from our website, please contact us Customer Service Department. We may
maintain some or all of the data we remove in our archives even after we remove it from our website.
Our website may contain links to other websites, and other websites may link to our website. If you choose to
visit other websites, we are not responsible for the privacy policies or content of those other websites. It
understand and agree with their policies.
If you communicate positive comments to us about our products, you consent to allow us to use those comments, in
whole or in part, in marketing materials (from us or third-parties) that promote EDP, our website or our
products. We will not use your full first and last names when identifying the source of your comments.
Our website may contain interactive public forums such as message boards and chat rooms. Please keep in mind
that if you disclose personally identifiable information or personally sensitive data through a public message
board or a public chat room, the information will become public information and may be collected and used by
others. You should be very careful about deciding to disclose your personal information in public message
boards or public chat rooms.
asset sale, we will provide notice to affected users notice before personal information is transferred or
Questions and Suggestions
Customer Service Department.
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Legal documents written by Attorneys. Do-it-yourself estate document software licensed from Estate Documents Pro, LLC. This site provides general information about legal topics. EstateDocsPro.com and Estate Documents Pro, LLC are not law firms and do not provide legal or tax advice. This site, and the products available on this site, are not a substitute for the advice of an attorney. You should consult with an attorney and tax advisor licensed to practice in your state for advice if you have questions about your specific circumstances.